FAQs

All given rates are NET in Euro and inclusive of VAT. Thus, the guests will not pay any extra fees within the given services that Travellers Route has provided.

In the verge of quantum era, our guests don’t need any paperwork to make them meet with their guide. Since we always keep in touch with you, you’ll be constantly informed about your program as well as your guide.

Private tours are the specialized programs that the guests have their dedicated guide and vehicle during the program. Thus, the rates differ depending the number of the guests attending the tour. For example, the cost of private basis Full Day Classical Istanbul Route for 1 guest is 340 Euro in total. If the guests are 2 of them, then per person rate of the same program will be 205 Euro per person, 410 Euro for 2 guests in total. Kindly let us know for the detailed information via our e-mail address [email protected] OR 7/24 available WhatsApp account +90 507 348 32 22.

The unit of currency is Turkish Lira (TL). Banks exchange foreign currency and travellers check with your passport only. Banks charge a commission between 1% and 3% per transaction but “doviz” or exchange offices do not charge commission and only change foreign cash currency, not traveler’s checks. Most ATMs accept all major credit cards. The payment is made in terms of “Turkish Lira”.

Casual with comfortable walking shoes during the days and smart casual during the dinners are customary. While visiting the mosques, it is not allowed to wear shorts (both for women and men). Ladies are not allowed to wear mini-skirts or any outfit with open shoulders inside the mosque. However, if you do not have the proper attire, you will be given special clothing at the entrance of the mosque to cover your hair, shoulders and legs.

• The metric and kilo system are used for weight and measures.
• Local time in Istanbul is GMT+3 Hours (same zone all over the country).
• As it is in most of Europe, the electrical current 220 volts-plugs with two round ends.
• Official working days for the banks and government offices are from Monday to Friday from 09:00-17:00 (lunch break 12:30-13:30)
• 10% tipping is common at the restaurants; it is also common to round the taxi fares.
• “Turkish” is the national language in Turkey. English is widely spoken especially in the hotels, restaurants, touristic bazaars.
• You can claim the VAT back for the good you purchased from tax refund affiliated shops. The tax refund offices are available at major airports.
• Apart from public buses, trains, and trams; the most common means of transportation are taxis (all colored yellow), ferry boats, sea buses and “dolmus” (shared taxis)

• Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
• Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
• Any additional refunds based on extenuating circumstances will depend on the individual tour operator.

• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
• No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
• Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
• Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.

The Cancellation Policies listed below apply to all reservations unless the tour booked has specific rates and conditions.

• Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and travel service start date.
• If a tour is scheduled to depart within the next 6 days, we will not change a traveler’s departure date and will not offer a refund.
• All cancellations must be made directly with Tours4Fun, not with tour providers.
• In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler’s check/cashier’s check will be refunded via PayPal or check. For refunds processed by wire transfer, any associated wire transfer fee will be deducted from the overall refund amount.